Shipping cost: Free
Delivery areas: We ship throughout the Mexican Republic.
Delivery time: The order is shipped within 2 days after purchase. Our standard delivery time is 3 to 7 business days, depending on your location.
In the metropolitan area and major cities: 3 to 5 business days.
In remote or difficult-to-access areas, it may extend by 1 to 3 additional days.
Tracking: Once shipped, you will receive a tracking number via email or WhatsApp to track your order in real time.

Our priority is that you sleep soundly. That's why we offer a clear and straightforward after-sales policy.
We accept returns and refunds within 30 days of the purchase date. If the product has manufacturing defects, damage, or has deteriorated during shipping, we will refund 100% of the original product price. We do not accept returns or refunds for subjective reasons (such as a change of mind). Any incident related to the product must be reported within 7 business days of delivery.